It felt freezing outside and our old furnace starting making some really strange banging and popping sounds. We had severely neglected any kind of heating maintenance for years and were about to pay the price. We needed a residential heating company who would come out right away and after I called a few hvac companies, I came across New Start Heating and AC and they came out later that morning. They did a full heating inspection and after their diagnosis everything started making sense. There was a crack in the heat exchanger inside the furnace that was leaking carbon monoxide. We had all been feeling like we had the flu and I was getting the worst headaches. Anyway, as our furnace was already 15 years old, we felt it was beyond heating repair and decided to go ahead and get a new one. The very next morning, the heating technician from New Start arrived and worked relentlessly on the furnace installation. By dinner time, our whole house was comfortable and warm and our whole family is feeling much better. No more headaches and runny noises. We wholeheartedly recommend New Start to anyone needing home or even commercial heating or air conditioning service.
May 7, 2015